PRIVACY POLICY & POPIA COMPLIANCE
Your Privacy, Confidentiality & Trust
Expert Evidence (Pty) Ltd is committed to protecting the privacy, confidentiality and personal information of our clients, prospective clients and other individuals who engage with our services. Personal information is processed responsibly and in accordance with the Protection of Personal Information Act, 2013 (POPIA).
INFORMATION WE COLLECT
We may collect personal information that is reasonably necessary to provide our services, respond to enquiries and conduct legitimate business activities. This may include:
• Name and contact details
• Identification or employment-related information where relevant
• Information supplied during enquiries, consultations or investigations
• Information contained in forms, correspondence or supporting documentation
• Technical information submitted through our website or online forms
We only collect information that is relevant to the purpose for which it is required.
HOW WE USE YOUR INFORMATION
We use personal information only for legitimate and lawful business purposes, including:
• Responding to enquiries and consultation requests
• Providing investigative, Voice Stress Analysis and truth verification services
• Communicating with clients and relevant parties
• Preparing professional reports and maintaining appropriate case records
• Meeting contractual, legal and regulatory obligations
We do not sell or commercially distribute personal information to third parties.
CONFIDENTIALITY & SECURITY
We treat personal and case-related information as confidential and apply reasonable safeguards to protect it against unauthorised access, loss, misuse, alteration or disclosure.
Access to sensitive information is restricted to authorised persons where required for legitimate operational, investigative or legal purposes. Information may be disclosed where required by law or with appropriate authority or consent.
POPIA COMPLIANCE
Expert Evidence (Pty) Ltd processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). We take reasonable steps to ensure that personal information is processed lawfully, for a specific and legitimate purpose, and is protected against unauthorised access, loss or misuse.
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable legal, contractual or legitimate business obligations.
COOKIES & WEBSITE USAGE
Our website may use cookies and similar technologies to support essential website functionality, improve performance and understand how visitors interact with the site.
Cookies may collect limited technical information such as browser type, device information and website usage data. You can control or disable cookies through your browser settings; however, doing so may affect certain website functions.
YOUR RIGHTS
In accordance with POPIA, you may have the right to request access to personal information we hold about you, request correction or deletion of inaccurate or unlawfully processed information, object to certain processing, or withdraw consent where processing is based on consent.
Requests relating to personal information may be submitted to Expert Evidence (Pty) Ltd using the contact details provided below. We will respond in accordance with applicable legal requirements.
Contact Us
Should you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us.
Expert Evidence (Pty) Ltd
Email:
info@expertevidence.co.za
Telephone:
+27 84 622 4164
Website:
www.expertevidence.co.za